Contact Epix IPTV
Receive Epix IPTV Assistance for setup, invoicing, or channel requests is available. Our supportive crew works nonstop on WhatsApp or contact us via email.
Live Chat
Prefer chatting? Use the live chat when online. During offline hours, please send an email.
Start a RequestHelp & Guides
Go to Installation for step-by-step setup guides and troubleshooting help.
View InstallationGet in touch
General Inquiry
Need help with setup, billing, or service? Drop us a message.
Sales & Billing Assistance
Receive suggestions, handle subscriptions, or settle payment concerns.
How Can We Help You?
Choose a category for customized assistance and direct links.
Setup & Installation
Detailed instructions for Smart TV, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
Issues with invoices, payments, or receipts? Stripe securely handles our checkout.
Technical Issues
Questions about buffering, EPG, or the app? Let us help fine-tune your setup.
Channel Requests
Need a particular channel or location? Let us know—we'll verify access.
Account & Activation
Missing credentials or activation email? We'll quickly verify and resend.
Apps & Compatibility
Discover optimal IPTV apps and device setup recommendations.
Frequently Asked Questions
Instant answers for typical support, configuration, billing, and hardware questions.
Include details like device, application, plan, and a brief problem description.
Check your spam/junk folder. If it’s still missing, contact us via WhatsApp It will be resent immediately by us.
Additional connections are offered as supplementary options. For specifics, inquire with sales when you message us.
Check out the Installation page for step-by-step guidance tailored to Firestick and other supported devices.
Consult our Refund Policy to understand qualification criteria, processing times, and submission procedures.
Smart TV: Smart IPTV or IPTV Smarters. Android: TiviMate or IPTV Smarters. iOS: GSE Smart IPTV or IPTV Smarters.
Ensure you have at least 30 Mbps speed, connect via 5GHz Wi-Fi or Ethernet, activate hardware acceleration, expand buffer settings, and pause other streaming/download activities.
In your app settings, refresh or reload your playlist and EPG. Should issues arise, remove and re-add your M3U and EPG links.
Major credit cards are accepted through Stripe.
Certainly. Manage your renewal options directly from your account, or seek assistance from our support team.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly